Privacy Policy
Last updated: August 9, 2026
This Privacy Policy explains how Alvee ("we", "us", or "our") collects, uses, and protects information when you use the Alvee English learning app.
1. Information We Collect
Depending on how you use Alvee, we may collect:
- Email Address: used to create and manage your account and provide account-related services.
- Name: information associated with your account, such as your name provided through sign-in.
- User ID: an identifier used to manage your account and associate your learning activity with your account.
- Purchase History: information about subscriptions or purchases made through the app.
- Other User Content: content you create or save while using Alvee, such as conversations, learning content, saved words, phrases, and other information you choose to provide through the app.
2. How We Use Information
We may use collected information to:
- Provide and maintain the Alvee app.
- Create and manage user accounts.
- Provide personalized English learning experiences.
- Save learning content and conversation history.
- Process and manage subscriptions and purchases.
- Respond to support requests.
- Maintain the security and reliability of the app.
3. Third-Party Services
Alvee may use third-party services to provide authentication, cloud storage, artificial intelligence features, text-to-speech, and payment or subscription functionality.
These services may process information necessary to provide their respective services. We do not sell your personal information.
4. Account Information
Alvee supports account sign-in through available authentication providers. Account information such as your email address, name, and user identifier may be used to maintain your account and provide access to the app.
5. User Content
Content that you provide while using Alvee, including conversations and learning-related content, may be processed to provide the app's English learning features.
6. Purchases and Subscriptions
If you purchase a subscription or other paid feature, purchase information may be associated with your account. Payments made through Apple are processed by Apple according to Apple's terms and privacy practices. We do not receive your full payment card number through the App Store.
7. Data Retention
We retain information for as long as reasonably necessary to provide the services, maintain accounts, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Data Deletion
You may request deletion of your account and associated personal information by contacting us.
Email: yourenglishfriend.support@gmail.com
9. Children's Privacy
Alvee is not intended for children under the minimum age required by applicable law to use the service without appropriate consent. We do not knowingly collect personal information from children in violation of applicable law.
10. Security
We take reasonable measures to protect information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
12. Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at: